Refund Policy

Any registration constitutes your acceptance of the payment method you chose and all terms and conditions of Loretta Studios and Gallery's refund policy below.

In the event of unreasonable conduct, Loretta Studios and Gallery reserves the unconditional right to terminate a student’s enrollment in a course, class or private lesson.

Refund policy;

For multi-week courses / workshops / group bookings / classes with visiting instructors:

  • If you cancel 30 days or more before the first class: Full refund less $25.00 administration fee.
  • If you cancel 8-29 days before the first class: 50% refund less $25.00 administration fee.
  • If you cancel 7 days or less before the first class: No refund.
  • Missed classes will not be refunded under any circumstances.

For all other single event classes:

  • If you cancel 14 days or more before the first class: Full refund less $12.50 administration fee.
  • If you cancel 8-13 days before the first class: 50% refund less $12.50 administration fee.
  • If you cancel 7 days or less before the first class: No refund.
  • Missed classes will not be refunded under any circumstances.

Refund Policy: If We Cancel

We reserve the right to cancel any class, course or workshop or replace any instructor. We may cancel a course if it doesn’t meet minimum enrollment within 5 days before the first class. If we cancel a course we will contact you to discuss placement in alternate courses, or a refund.

Switching classes

If you register for a class, course or workshop and then want to move to the same class, course or workshop offered on different dates, this may be possible if there is space on the alternate dates.

  • If you reschedule 14 days or more before the first class: $25.00 administration fee.
  • If you reschedule 8-13 days before the first class: $25.00 administration fee + 25% of course fee.
  • If you reschedule 7 days or less before the first class: $25.00 administration fee + 50% of course fee.
  • You may only reschedule once per class, course or workshop. After that you have to cancel (see policy above).